At Clean Affinity we value your privacy and the information you consent to share in relation to our SMS marketing service and we take efforts to protect the information we hold about you. This Privacy Policy addresses information obtained from Clean Affinity customers, website visitors and mobile application users and is intended to inform you about how Clean Affinity treats personal information that we collect and use about you.
We use this information to send you text notifications for appointment reminders, text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Opt-In consent data and mobile numbers will not be shared with any third parties.
Personal information will not be shared or sold to third parties for marketing purposes.
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How We Disclose Your Personal Information
We may disclose your personal information in the following ways:
To Our Service Providers and Contractors. We may disclose your personal information to service providers and contractors that provide services and support to us. We contractually require service providers and contractors acting on Clean Affinity’s behalf to take reasonable steps to protect your personal information and to not use your personal information for any purpose other than that for which it was given to the service provider or contractor.
To Regulatory Authorities. We may disclose your personal information to regulatory authorities such as federal, state, or local agencies as required by applicable law.
To Financial Services Entities. We may disclose your personal information to financial institutions, credit agencies, and other financial services entities that provide financial and auditing support services for Clean Affinity.
To Third Parties to Fulfill Legal Obligations. From time to time, we may disclose your personal information with other parties as required pursuant to a valid legal warrant, subpoena, court order, or other legal or regulatory mandate, or as necessary for Clean Affinity to defend to assert legal claims.
To Third-Party Analytics Companies. We use selected third parties to collect data about how you interact with our website and apps. This information may be used to, among other things, improve the functionality of our website and services.
To Potential Business Partners. We may disclose or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
To Other Parties. From time to time, we may disclosure your personal information to parties such as law enforcement or other government agencies when we, in good faith, believe you or others are acting unlawfully, when we believe it is necessary or appropriate to satisfy any law, regulation or other governmental request, to operate our business properly, to protect or defend our rights or the rights or well-being of our users, and when we believe disclosure is necessary or appropriate to protect the health and safety of our employees, other consumers, and the general public.
Clean Affinity does not “share” personal information as that term is used in the California Consumer Privacy Act.
Retention
We retain your personal information based on legal requirements or business needs. Generally, we only retain personal information for as long as is reasonably necessary for our business purpose or as required by law. Customer data is typically retained for the duration of the relationship with Clean Affinity and for an additional 5 years from end of customer relationship, subject to legal or business needs for a longer retention period.
Email Communications: You can opt-out of receiving certain email communications from us at any time by following the unsubscribe link in the footer of the email or by contacting us in the manner described in the “Contact Us” section of this Policy. Opting out of email communications does not mean Clean Affinity will not contact you about your account or your service.
Voice Calls, Texts and SMS Messages
You may have the opportunity to receive occasional voice, text and SMS messages from Clean Affinity to receive updates on our products and services, or about products and services that we think may be of interest to you. Message frequency will vary. By providing your phone number and opting in to receive text messages, you expressly consent to receive these communications, including automated text messages to the phone number that you provide. Consent to receiving text messages is not required in order to receive products or services from Clean Affinity. Message and data rates may apply, and your carrier’s rates will apply. You can opt out of receiving future text messages or receive help by following the directions in the text message you receive. As we are located in the United States, international rates may apply depending on your location. We may disclose your mobile phone number to service providers with whom we contract in order to send you automated text messages, but we will not disclose your mobile phone number to third parties for their own marketing purposes without your express consent. Opting out of calls, texts and SMS messages does not mean Clean Affinity will not contact you about your account or your service. For example, current customers will continue to receive emergency notifications from Clean Affinity as required by law, and you cannot opt out of these communications.
Contact Us
Please reach out to [email protected] for any additional questions